Service Catalog item in Service Now - Make attachment mandator
Here’s an onSubmit function to make an attachment mandatory in a Service Now Service Catalog item.
Code
Here’s the code:
function onSubmit() {
var cat_id = g_form.getParameter('sysparm_attachment_cart_id');
var attach = new GlideRecord('sys_attachment');
var hasAttachment = false;
attach.addQuery('table_sys_id',cat_id);
attach.query();
if(attach.next()){
hasAttachment = true;
}
var shouldHaveAttachment = g_form.getValue("use_spreadsheet") === "true";
if(shouldHaveAttachment === true && !hasAttachment){
g_form.addErrorMessage("You should have attached a file!");
return false;
}
return true;
}
Note that the g_form.addErrorMessage is optional, of course…